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Kraken: Verifying Your Account With Documents in Another Language
Recommended, not required: Kraken says a notarized translation of a proof of address in a non-Latin script, such as Russian, Chinese, Thai or Hebrew, will greatly speed up processing. eVerbary translates it into English and adds notarization at checkout.
Who may translate: Not specified; notarized
- $24.95 per page
- Usually 24 h for 1–3 pages
- Signed certificate of accuracy, PDF
- See the price before you pay
How we know · policy checked on November 13, 2026
Kraken asks some clients for a proof of address dated within the last three months.
When that document is in a language written in non-Latin characters, such as Russian, Ukrainian, Chinese, Thai, Arabic or Hebrew, Kraken says a notarized translation of it will greatly speed up processing.
It is a recommendation, not a requirement. eVerbary makes a certified English translation of the statement or bill, stamps included, and adds notarization at checkout. We do not contact Kraken and cannot speed up its review.
Kraken at a glance
Does it accept eVerbary? Yes, notarized (recommended)
Kraken says that for documents in languages using non-Latin characters, "a notarized translation of your proof of address document will greatly speed up processing time" (Kraken Support: Document requirements for verification).
A certified translation from eVerbary with notarization is a notarized translation. Policy checked on November 13, 2026.
- Translation
- Recommended for non-Latin proof of address
- Who may translate
- Not specified; notarized
- Notarization
- Recommended (speeds up review)
- Price
- $24.95 per pageNo word cap, certification included
- Delivery
- 24 hoursStandard for one to three pages
- Certificate
- SignedCertificate of translation accuracy, PDF
Checked on November 13, 2026. Sources are listed at the end of this page. Policies change: confirm on Kraken's own page before you submit.
Worth knowing about Kraken
Proof of address only
Kraken's translation advice is about the proof of address, not the ID.
Non-Latin scripts
Russian, Chinese, Thai, Hebrew and other non-Latin languages.
Faster, not mandatory
Kraken says a notarized translation greatly speeds up processing.
Kraken requirements in detail
Translation
For proof-of-address documents in languages that use non-Latin characters, a notarized translation greatly speeds up processing; Kraken does not say it is required (Kraken Support: Document requirements for verification).
Which languages
Kraken gives Russian, Chinese, Thai and Hebrew as examples (Kraken Support: Document requirements for verification).
Proof of address
Must show your name and address and be dated less than three months before you submit it; P.O. boxes are not accepted (Kraken Support: Document requirements for verification).
Accepted proof of address
Bank or credit union statements, landline or telecom package bills (not mobile phone bills), utility bills, payroll or employment documents, insurance documents, tax documents, residence certificates, government letters, mortgage bills, leases signed by both parties and property tax bills, among others (Kraken Support: Document requirements for verification).
ID
A passport, driver's license or national identity card, front and back (Kraken Support: Document requirements for verification).
Files
Documents must not be password-protected (Kraken Support: Document requirements for verification).
Last updated
Kraken's article was last updated on October 28, 2026 and notes delays in processing new accounts (Kraken Support: Document requirements for verification).
Translate the proof of address, not the passport
Kraken's advice is narrow: it is about the proof-of-address document (Kraken Support: Document requirements for verification).
That is the bank statement, utility bill, lease or tax letter that shows where you live, and it is usually printed only in the local language and script.
Your passport already carries your name in Latin characters, and Kraken does not ask for a translation of the ID.
A Russian bank statement, a Chinese utility bill, a Thai tax letter or a Hebrew lease is the kind of document the advice is written for.
Arabic, Persian, Ukrainian, Georgian, Armenian, Greek, Korean and Japanese documents are written in non-Latin scripts too. A Spanish, Polish or Turkish document is in Latin script, so the advice does not apply to it.
Notarized, and within three months
Kraken mentions a notarized translation specifically (Kraken Support: Document requirements for verification). An eVerbary certified translation comes with a signed certificate of accuracy; notarization, $34.90 per order at checkout, adds a notary public's confirmation of who signed it.
The proof of address must be dated less than three months before you submit it (Kraken Support: Document requirements for verification).
Get the translation of the document you will actually upload: a translation does not change the date of the original, and we translate the statement exactly as issued, dates and amounts included.
Need a certified translation for Kraken?
$24.95 per page with no word cap, certification included, usually within 24 hours for one to three pages. See the price before you pay.
Documents people usually translate
- Bank or credit union statement in a non-Latin script
- Utility bill: water, electricity, gas or internet
- Landline or telecom package bill
- Rental or lease agreement signed by landlord and tenant
- Tax document or residence certificate
- Payroll statement or employment letter
What an eVerbary translation includes
- A complete English translation of every page, stamps, seals and handwritten notes included, laid out like the original so each line can be matched.
- A signed certificate of translation accuracy on letterhead, with our contact details, delivered as a PDF you can upload or print.
- $24.95 per page with no word cap, certification included; 24 hours for one to three pages as standard. Regular clients who need it can get delivery in as little as 30 minutes, on request.
- Notarization added at checkout ($34.90 per order) when the office asks for a notarized translation.
Submitting the translation to Kraken
Upload the proof of address and its notarized translation in your Kraken account: click your name in the upper-right corner, select Get Verified, then Verify under Verification, and follow the form (Kraken Support: Document requirements for verification).
Make sure neither file is password-protected (Kraken Support: Document requirements for verification).
Kraken notes delays in processing new accounts and asks you not to submit multiple verification requests (Kraken Support: Document requirements for verification).
What we do not do
eVerbary is a translation service: we translate the documents you choose to upload, we do not contact the platform for you, and we cannot tell you whether your account will be approved — that decision is the platform's.
For Kraken that means we translate and notarize the documents you upload to us; Kraken reviews your account, and we cannot change how long it takes.
How to order
- Scan or photograph every page of the document, front and back, including any stamps on the reverse.
- Upload it, choose the language and "certified", and see the price before paying.
- Receive the PDF, usually within 24 hours for one to three pages, and submit it with the copy of the original wherever the office asks for it.
Frequently asked questions
Does Kraken require a translation of my proof of address?
Kraken does not say it is required; it says a notarized translation of a proof of address in a non-Latin script will greatly speed up processing (Kraken Support: Document requirements for verification).
Does my ID need a translation for Kraken?
Kraken's advice is about the proof of address only (Kraken Support: Document requirements for verification).
My bank statement is in Spanish. Does Kraken's advice apply?
No. Spanish uses Latin characters; the advice is for non-Latin scripts such as Russian, Chinese, Thai or Hebrew (Kraken Support: Document requirements for verification).
How recent must the proof of address be?
Dated less than three months before you submit it (Kraken Support: Document requirements for verification).
Sources
Kraken's own pages, read on November 13, 2026.
Translating documents for Kraken?
Upload a scan of your document and see the price and delivery time before you pay.